Cancellation Policy

Prime Industrial Depot — Cancellation Policy

Effective Date: May 1, 2026 Last Updated: May 1, 2026

If you've changed your mind and want to cancel your order, we're here to make the cancellation process as hassle-free as possible. To cancel your order, please contact us ASAP and we will cancel your order before it is shipped out.

If it is too late and your order has already been shipped, we are unable to cancel. Please contact us and we can arrange a return for you. 

Please note that there may be a restocking fee of 25% if your order has already shipped.

Prime Industrial Depot

Phone: +1 467-0132
Email: support@primeindustrialdepot.com
Business Hours: Monday to Friday, 9 AM to 5 PM ES